Independent support worker NDIS
INDEPENDENT WORKERS
Bringing choice, control and freedom to your life.
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Hi all, my name is Chris.
Hi all, my name is Chris.
I am a Tweed Heads local and have lived on the coast most of my life. I have always had a passion for helping others which is probably why I have spent the last 15 years as a High School teacher. This year brings me the chance of a new challenge and new set of rewards helping people in my community live a more rounded life, both physically, socially and emotionally or even just to brighten someone’s day a little. I have a wide background in sport and coaching so love to be outside and socialising with people. I am a great listener and love to hear a good yarn or two.

G’day, Jai here!
Hi, my name is Jai and I’m a 20-year-old male, living in Burleigh Heads on the Gold Coast. I am new to the disability sector however I am very excited to begin working with clients and improving their quality of life in any way possible. I’m a very enthusiastic, easy going and compassionate person who enjoys helping others and putting a smile on people’s faces.
I enjoy being outside whether that be for a game of golf, hiking, skateboarding, fishing or even catching a nice sunset. I especially love being able to go to music festivals and spending quality time with my friends and family!
My goal is to help improve your quality of life and to assist you in achieving any goals within your life. I look forward to meeting you, cheers Jai!

Hi I'm Kianu and I'm 22 years old!
I have always wanted to help and make a difference in people’s lives, that’s why I chose to pursue my dream job as an independent support worker.
I love health and fitness, outdoor activities, gaming and spending time with my friends and family, especially my puppy…
I was born and raised in Mexico until my 12th birthday when I came to Australia where I’ve been ever since, I’m trilingual which means I can speak 3 languages, English, Spanish and Dutch.
I’m a positive, easy going and friendly person who would love the opportunity to get to know each and every one of my clients personally and help them smash their goals together.
I look forward to meeting you!

Hi my name is Pam
I grew up in the country so I’m just a simple, country girl at heart. I guess you would describe me as a bit of a tomboy. I have a love of all sports and have a competitive nature. My main interests are golf, reading, art and I have a serious love of plants and gardening.
I like connecting with people and bringing out the best in them. My passion for helping people lends itself to working for PTBL.

Hey, my name is Carolyn - But everyone calls me Caz,
Having been involved within the Fitness and Self Care industries, for the best part of my career. I enjoy a variety of activities, from relaxing at home with my family to enjoying days out experiencing the best of live music. My passions are being with my family and friends, oh and my fur babies.
My experience was shaped through working as a Swim Instructor for children with special needs. What continued to drive me was the chance to be able to support personal journeys with people and help them build capacity in the areas they define.
I live in Burleigh Heads on the Gold Coast because I love the beach and the relaxed environment with a supportive community spirit. I think that supporting people to achieve their best is helping them to become part of our community. I do enjoy helping people with daily living tasks including shopping, walks along the beach or just going to have a coffee for a chat. I am flexible, honest, and reliable. Most importantly I genuinely care about the job I do!

Hi there My name is Drew
Drew is a young male worker with compassion and eagerness to learn. He has a passion for music and is an artist. He goes by the artist’s name of DreDub.
Drew has been building his skills over the last 12 months within the disability sector. The diversity of clients has helped Drew learn quickly on his feet. He has become a preferred worker with his participants.
Drew loves getting in and having a go. Accessing the community and client engagement with the community is a specialty of Drew. Drew has lived experience with Mental Health, and he is passionate about working within this industry.

Welcome. My name is Sharryn
“Be the reason someone smiles today”
Have you ever noticed how your smile is contagious?
I certainly have.
I’m a happy-go-lucky girl who finds joy in every day and the silver lining on every cloud. I love that a rainbow that appears seemingly out of nowhere.
All people are beautiful souls. I love discovering your unique talents and what makes YOU so special.
I’m semi-retired from a diverse career in Marketing, HR, and Business. Growing up in the country blessed me with a natural affinity to connect with all things living. I’m also a part-time Pet Sitter.
I had the privilege of caring for my elderly parents in their later years and have lived experience with disability as one of my family has special needs.
I look forward to going on this special adventure together with you.

Hey there, my name is Kim
I am an Assistant in Nursing/Disability Support Worker with over 10 years’ experience in the Aged Care Sector (Dementia) and Behaviours of Concern in the Disability Sector.
I live In Chinderah and am a mother of three children. I love the outdoors, beach, walks in nature, reading, gardening, arts and craft, fishing, any style of music, love meditation, animals, anything really that soothes the soul!
Disability Support is my passion and empowering those who are vulnerable is something i feel I am very good at. It is so rewarding when I see the smiles and happiness I can bring to people’s lives. Your happiness is my happiness. In the years I have worked in the Disability Sector I have made a difference in the lives of the clients and their families.
Looking forward to meeting you and seeing you smile!

Hello, my name is Jodie
I am a 42-year-old mother of 3 children. I live in the Tweed area with them and my partner.
I am in my element when outdoors – walking, swimming or just sitting on the beach watching the ocean. I enjoy being in “nature” and gardening is one of my favourite things.
I am very active and believe exercise is the key to happiness.
I love going to watch a movie, strolling through shops, or sitting in a café and watching the world go by.
I live a healthy lifestyle and like to prepare healthy meals for my family.
I have been a Beauty Therapist for the last 8 years and get great pleasure helping my clients to look and feel amazing!
I’m very caring, reliable, and honest and have chosen to become a support worker so I can assist those with disabilities achieve their goals and live a life full of adventure and happiness.
I look forward to meeting you to help you through life’s journeys…

Hi, my name is Amanda
I’m a creative and expressive person with great compassion for humanity and a deep interest in how we connect, love and support each other, while accepting and encouraging all our unique differences.
I’m 45 and a solo Mumma to three awesome teens, we live together in beautiful Kingscliff NSW and enjoy hanging out, joking around and are a close little tribe which includes my son’s lovely girlfriend who lives with us too.
I love the ocean and swimming helps me stay in my happy place but also enjoy the mountains and forests for a good explore and bush walk. I’ve found that a relationship with nature and our beautiful earth is a constant source of solace, comfort and learning.
I’ve studied counselling, sound healing and shamanic practice and enjoy weaving these passions into my life. I enjoy expressing myself through sound and music, love to have a sing and play some instruments like medicine drum, crystal bowls and guitar.
I have a good sense of humour, enjoy a simple life and appreciate the beauty and wonder that can grow through adversity.
I was also a hair and make-up artist for 26 years and enjoy connecting with others on a deeper level.
Support work feels like a natural extension of my passions and I believe everyone deserves opportunities to become sovereign and make decisions to empower their lives and relationships.
I appreciate that support can range from the small simple things through to complex situations that take care and compassion.
I’m constantly inspired by the human spirit and our ability to care for and support each other.

Hi my name is Shona and I love making people smile
I live on the Gold Coast. I am a mother to a beautiful 12-year-old daughter who is definitely my world. My interest to be a support worker comes with the love of seeing someone happy and me being able to contribute to that happiness in some way. I love to see others succeed in anything that brightens their day or life. I am friendly and a little bit silly but serious when needed. I am very caring and enjoy looking after people. I do like to mother you, in nice way and make you feel comfortable. I like to make sure you have everything you need, so that you can enjoy your calmness, your quietness or your energy filled day.
Some of my interests, which may be some of your interests too, are…bushwalking; visiting waterfalls; being around everything nature; collecting shells and rocks; taking photo’s; discovering wildlife and insects; camping and fishing; arts and crafts; going to the library and galleries; watching true story movies and tennis; sunshine and silence; Hotrods and Classic car shows; instore and online shopping and I like to eat all types of food but seafood is my favourite.
I am friendly, very open and honest; loyal and have a loving nature. I really like to talk but sometimes I enjoy not talking, just listening. I also enjoy sharing the things I know or love with others. I can interact with anyone with no judgement regarding their situation or circumstance. I am very understanding and will be considerate of your wants or needs.
I really love to help out, if you need help to paint a wall, or put together your new flat pack furniture; pump up your bike tyre, vacuum your house, sew your button on, drive you to your favourite shop, park or beach, wash your dog, make you a photo wall, organise your kitchen cupboards, read you a ok or just help you find something….. I will be right by your side to support you – all you need to do is ask.
I can’t wait to meet you…

Hi, my name is Debbie or Deb for short
I like to create peace in life, with plenty of fun and laughter.
My current role as a support worker and having the opportunity to help others achieve their expectations and enjoy their life has been very rewarding.
I am patient and read body language as much as words, enabling me to meet the needs of others.
My life changed when my Father suffered a brain injury, back in the 90’s.
From that point on, I have cared for people with difficult challenges.
I have an abundance of compassion and inner strength.
I enjoy the outdoors; natural surroundings are very calming.
I find enjoyment in the simple things in life; walking and having a picnic are my favourite things.
Different cultures and ways of life interest and inspire me.
I love animals and I am lucky to have owned horses and dogs, throughout my life.
I like to watch the footy, especially when my team wins.
I never want to stop learning and providing the best possible support that I can.

Hello, I'm Bodhi
Hi my name is Bodhi! I have a great interest in helping others achieve their goals and creating new opportunities for others. I grew up loving and creating music so much i attended a music school in Brisbane for 2 years. While making music is something i love, i found a passion for helping others achieve there goals. I have been doing support work for just over a year now and I have found enhancing the lives of others and helping clients chase there goals to be very rewarding and something I hope to do for years to come. In my spare time i love creating songs, going to the gym and even creating short films or music videos. I am easy going and very friendly and love to get to know each of my clients.

Hello, i'm Sienna!
Hi there, my name is Sienna. I’m an occupational therapy student, who has been working in disability/lifestyle support for around a year now. I’m hoping to pursue this area of work when I graduate as an OT, as I thoroughly enjoy being able to make a difference within the community. I am also passionate about assisting individuals to regain their independence and achieve their lifestyle and personal goals. My goals as a support worker are to create and maintain a positive and safe environment for my clients, as well as to support them with daily living. I consider myself to be a happy and bubbly person, who loves to get outside and try new activities. I’m passionate about everything DIY and creative, and thoroughly enjoy making art in my free time. When I’m not working, I love going to the beach, as well as spending time with friends and family. I’m very excited to continue support work and cannot wait to meet new clients.

Hi my name is Ryder
I live on the Gold Coast in the Tweed Heads area, I’m 24 and I am a qualified chef with a passion for baking. The hospitality industry has given me the skills to allow me to cope well under pressure. I am honest and reliable and looking for new challenges.
I thrive in the outdoors and love adventures on the coast. I am interested in marine life and relish any opportunity to experience the abundant species living in our oceans.
I have excellent communication skills and enjoy meeting new people. I am kind, compassionate, understanding and have a great sense of humour.

Hey I’m Louise
I live on the Gold Coast and am Mum to two adult children. I’m from the UK originally but have been living in Australia for about 30 years.
I have an outgoing personality and like to have fun, enjoy the outdoors, and do various activities. I’m very creative and love doing crafts and watching movies. I’m a very caring considerate person who loves helping people. I love to make people laugh and put a smile on their face.

Hi my name is Matthew
I’m Matthew Chisholm, an experienced men’s coach with a strong background in commercial industries. I’m passionate about making a positive impact in the social enterprise space and supporting clients with disabilities through personalized care. I’ve developed great relationship-building and management skills through my four years of experience.
I started my career as a chef at 20 and have since led large teams as a head chef, worked in the mining industry, and been a commercial account manager. I’m also a qualified men’s work facilitator and creator of “The Inner King” self-development program.
In my free time, I love to ride motorbikes, spend time at the beach and on bush walks, listen to music, and prioritize my health and fitness.
My values of Love, Health , and Growth are important to me, and I’m dedicated to making a difference in the lives of others.

Hi, my name is Warren
I am of English origin and have lived in Lismore since settling in Australia in 2005. I have worked in healthcare for 15+ years in many areas including aged care; disability; mental health; support work; and as a registered nurse. In my spare time I am a Viking reenactor and my skill is medieval shoe making. I am skilled in many medieval crafts, as well as many modern crafts such as photography; drawing; ceramics and many more. In the UK I worked as a graphic artist as well as in TV and on various events. I like being outdoors and do many activities such as walking; kayaking; and horse riding. When with a client I am focussed on supporting them to meet their goals, whatever they may be and in undertaking as many skills as they are capable of in order to take an active role in their health journey.

Hi there! I'm Jamie
Hi there! I’m Jamie, a 26-year-old Support Worker with a passion for making a meaningful difference in people’s lives. My background in Aged Care has allowed me the privilege of working predominantly with high-needs residents, an experience that’s been both challenging and incredibly rewarding.
Helping others achieve their goals isn’t just a job for me—it’s a calling. I genuinely enjoy meeting new people and building friendships that transcend age, background, or circumstance. It’s the simple joys, like sharing a laugh or lending a listening ear, that make my day complete.
What drives me? A whole lot of empathy and a sprinkle of kindness. If I can make even a small positive impact in someone’s life, then I’ve done my job well. Looking forward to the amazing journey ahead and the wonderful people I’ll meet along the way!
What is an independent worker?
A support worker’s primary responsibility will be to provide support to participants. This will encourage choice and control and help them achieve their individual goals. This support worker needs strong social skills to communicate effectively with the participants. The PTBL team carefully evaluates all support workers for NDIS support and more. We want to ensure participants receive the most comprehensive support available to them.
What is NDIS?
The National Disability Insurance Scheme (NDIS) is a government-funded program in Australia that offers people with permanent and significant disabilities. The scheme aims to provide these individuals with the opportunity to lead an independent and fulfilling life. It does this by providing them with access to the necessary support and services.
The NDIS is a needs-based scheme, which means support is tailored to the individual’s specific needs and circumstances. This includes providing funding for a wide range of supports such as personal care, therapy, equipment, and modifications to the individual’s home to make it more accessible. The NDIS also funds early intervention services for children under six with developmental delays or disabilities.
The NDIS operates on a participant-centred approach, where individuals are at the centre of decision-making. Participants work with a NDIS planner to develop an individualized plan that outlines the support they need to achieve their goals and aspirations. The participant’s plan is reviewed regularly to ensure that their needs are met and that the support they receive continues to be relevant and appropriate.
The NDIS is a significant reform in disability services delivery in Australia. The scheme replaces the previous fragmented and confusing system of disability support with a more streamlined and consistent approach. The NDIS is designed to be flexible so that as an individual’s needs change, their support can change.
Overall, the NDIS is a positive step forward in providing people with disabilities in Australia with the support they need to live fulfilling and independent lives. While there have been some challenges with the NDIS roll-out, the government, and NDIS agency are working to address these issues and improve the scheme for all participants.
Benefits of a support worker
A support worker can provide a range of benefits to individuals with disabilities, including:
- Personal Care: Support workers can assist with personal care tasks such as bathing, dressing, and toileting, allowing individuals to maintain independence and dignity.
- Assistance with Daily Living: Support workers can help individuals with daily activities such as meal preparation, cleaning, and shopping, enabling them to live more comfortably in their own homes.
- Companionship: Support workers can provide companionship and socialisation, alleviating loneliness, and isolation, which are common among disabilities patients.
- Improved Quality of Life: With the support of a worker, individuals with disabilities can participate in activities and events that they may not have been able to do otherwise, leading to an overall improvement in their quality of life.
- Access to the Community: Support workers can help individuals with disabilities participate in community events and activities, allowing them to build relationships and experience new things.
- Increased Independence: By providing support with daily tasks and activities, support workers can help individuals with disabilities increase their independence and achieve their goals.
- Relief for Caregivers: Support workers can provide much-needed respite for caregivers, allowing them to take a break and recharge, which can be very beneficial for maintaining their own physical and mental health.
Overall, support workers play a crucial role in individuals with disabilities, helping them live more fulfilling and independent lives.
Where is PTBL located?
The PTBL head office is in Tweed Heads South. We operate across South East Queensland and North East New South Wales. Our independent workers are scattered across this region with most living on the Gold Coast or in Tweed Heads.
Is PTBL NDIS Registered?
PTBL is NDIS registered and offers independent NDIS support workers. If you are trying to find the right independent worker for your requirements please contact us so we may assist you.